Catalogue - page 3

Affiche du document Nice Guys Finish Last And Other Workplace Lies

Nice Guys Finish Last And Other Workplace Lies

John Ruffa

1h24min00

  • Efficacité professionnelle
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  • Livre epub
  • Livre lcp
112 pages. Temps de lecture estimé 1h24min.
Nice Guys Finish Last and Other Workplace Lies: Successfully Navigating the Modern Workplace serves as an essential resource for today’s worker. It directly identifies and exposes the lies, half-truths and misperceptions that cause havoc and disruption in the workplace, offering time-tested principles addressing workplace challenges and facilitating workplace success and advancement.Today’s modern workplace can be an extremely challenging place. Virtually everyone has a story about an impossible boss, a difficult coworker, a challenging deadline, a toxic work environment, a lack of resources, an annoying new policy- leaving today’s worker in serious need of trusted advice to navigate the daily challenges they face.Unfortunately, much of the advice circulating in today’s workplace is misleading and untrue, full of rarely challenged and generally accepted principles and “truths” that are actually false. Regrettably, well-meaning people often adopt these lies, myths, and misrepresentations and too often suffer the consequences of the poor advice that they convey.Nice Guys Finish Last and Other Workplace Lies: Successfully Navigating the Modern Workplace meets this urgent need by serving as an essential resource for today’s worker. It directly identifies and exposes the lies, half-truths and misperceptions that cause havoc and disruption in the workplace, offering time-tested principles addressing workplace challenges and facilitating workplace success and advancement.Written by an experienced NASA engineer with a long career of practical, hands-on experience leading technical teams on complex spaceflight missions, this book leverages years of experience to clearly identify the lies and mistruths prevalent in today’s workforce. Armed with a wealth of examples from his own challenging workplace experiences, each chapter identifies common workplace falsehoods and highlights key principles vital for workplace success.Written in a straightforward, entertaining, and easy to digest manner, Nice Guys Finish Last and Other Workplace Lies dispels commonly accepted workplace myths and provides the reader with the benefits of a lifetime of practical workplace experiences without having to experience the “school of hard knocks” themselves.
Accès libre
Affiche du document Designing Service Processes to Unlock Value

Designing Service Processes to Unlock Value

Joy M. Field

1h29min15

  • Gestion et management
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  • Livre epub
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119 pages. Temps de lecture estimé 1h29min.
The service process design landscape is rapidly evolving, with technology-enabled innovations allowing the service provider to create a more personalized service experience and customers to take a more active role in the service process.Designing Service Processes to Unlock Value was written to help you understand the opportunities (and challenges) for value creation in this dynamic environment. You will learn about approaches for designing all types of service processes, as well as the unique challenges of designing knowledge-intensive services. And because service performance outcomes are dependent on the knowledge, skills, and abilities—that is, capabilities of both service providers and customers, the book concludes with strategies for unlocking these capabilities to further boost value co-creation.This edition was being revised when artificial intelligence (AI) and generative AI (e.g., ChatGPT) was being embedded in more and more service processes ranging from knowledge-intensive professional services to transactional services we engage with every day.Much like the COVID-19 global pandemic, AI and other developing technologies such as robots, extended reality, digital twins, Internet of Things, and other smart technologies, will continue to have profound impacts on how services are designed, delivered, and experienced by service providers and customers, as well as the communities and world in which we live.This edition includes new and updated examples of technology-enabled innovations that provide unprecedented flexibility in service process design and continue to transform how service providers and customers co-produce services. At the same time, you will see how these and other service innovations can have important—and sometimes surprising—impacts on the benefit and cost trade-offs and synergies that determine value co-creation.
Accès libre
Affiche du document The Economics of Networks and Digital Platforms

The Economics of Networks and Digital Platforms

Henrique Schneider

1h13min30

  • Economie
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98 pages. Temps de lecture estimé 1h13min.
Step into the future of business with this essential guide to the digital economy, where network effects and data-driven strategies are rewriting the rules of success for industry leaders.This textbook comprehensively explores network economics, focusing on digital platforms and ecosystems. It delves into the fundamental principles of network effects, where the value of a service increases as more people use it, and examines various pricing models essential in network-based businesses. Governance is another critical aspect, emphasizing the importance of establishing trust and reliable management practices within digital platforms. By the end of this book, you'll feel confident in your understanding of these complex topics.The book highlights the pivotal role of data in the network economy and keeps you abreast of the latest trends in the network and platform economy. It showcases how these trends, such as the increasing influence of data and network effects, are shaping the future and significantly influencing the present landscape. Key examples include industry giants like Google, Amazon, Facebook, Uber, and Airbnb, which are at the forefront of leveraging network effects and data to dominate their respective markets. This book lets you feel informed and ready to navigate these trends.Designed for students and professionals alike, this textbook combines theoretical foundations with practical insights, making it a valuable resource for understanding the dynamic world of digital platforms. Whether you're studying economics, business, or technology, this book provides the knowledge and tools needed to navigate and succeed in the evolving digital economy.
Accès libre
Affiche du document Managing Brand Crises

Managing Brand Crises

Eugene Y. Chan

1h54min00

  • Marketing et communication
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152 pages. Temps de lecture estimé 1h54min.
Managing Brand Crises: A Guide to Navigating the Storm equips brand managers, PR professionals, and business leaders with the tools they need to weather the storm and emerge stronger.In today’s fast-paced digital world, brand crises are no longer a question of "if" but "when." With the power of social media amplifying every misstep, a poorly timed campaign, a product recall, or a public relations blunder can quickly spiral out of control, jeopardizing a brand’s reputation and financial future. Managing Brand Crises: A Guide to Navigating the Storm equips brand managers, PR professionals, and business leaders with the tools they need to weather the storm and emerge stronger.This insightful guide explores the critical skills required to anticipate potential pitfalls, respond swiftly and transparently, and rebuild consumer trust. From mastering stakeholder engagement to crafting strategies for reputation recovery, this book provides actionable steps for transforming crises into opportunities for growth and innovation. Packed with real-world examples and expert advice, it demonstrates that with the right preparation and response, crises can become defining moments that strengthen a brand’s identity.Whether you’re a seasoned professional or new to the field, Managing Brand Crises is an essential resource for navigating the challenges of today’s high-stakes marketplace. Learn how to stay ahead of the curve, safeguard your brand, and turn moments of adversity into opportunities for success.
Accès libre
Affiche du document Financial Data Science with Python

Financial Data Science with Python

Haojun Chen

2h20min15

  • Bourse et finance
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187 pages. Temps de lecture estimé 2h20min.
In today’s finance industry, data-driven decision-making is essential. Financial Data Science with Python: An Integrated Approach to Analysis, Modeling, and Machine Learning bridges the gap between traditional finance and modern data science, offering a comprehensive guide for students, analysts, and professionals.This book equips readers with the tools to analyze complex financial data, build predictive models, and apply machine learning techniques to real-world financial challenges.Beginning with foundational Python concepts, the author covers essential topics like data structures, object-oriented programming, and key libraries such as NumPy and Pandas. The book advances into more complex areas, including financial data processing, time series analysis with ARIMA and GARCH models, and both supervised and unsupervised machine learning methods tailored to finance. Practical techniques like regression, classification, and clustering are explored in a financial context.A key feature is the hands-on approach. Through real-world examples, projects, and exercises, readers will apply Python to tasks like risk assessment, market forecasting, and financial pattern recognition. All code examples are provided in Jupyter Notebooks, enhancing interactivity.Whether you’re a student building foundational skills, a financial analyst enhancing technical expertise, or a professional staying competitive in a data-driven industry, this book offers the knowledge and tools to succeed in financial data science.
Accès libre
Affiche du document Supply Chain Resilience

Supply Chain Resilience

Andreas Karaoulanis

52min30

  • Gestion et management
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70 pages. Temps de lecture estimé 52min.
This book navigates us through thick and thin and gives us a holistic description of what is supply chain resilience, which are the factors that affect it, and which are the most effective resilience strategies that we need to implement in our supply chains in order to survive during turbulent times. In a world where pandemics, natural disasters, climate change, and wars are only some of the disruptions that supply chains are facing, resiliency has become the alpha and the omega of supply chain management.This book navigates us through thick and thin and gives us a holistic description of what is supply chain resilience, which are the factors that affect it, and which are the most effective resilience strategies that we need to implement in our supply chains in order to survive during turbulent times.The book is divided into three distinct parts. In the first one discusses the term supply chain resilience–its importance, its components, and the most important supply chain resilience metrics. The author presents real life examples of well-known companies which were successful in enhancing the resilience of their supply chains. The second part presents all the factors that can influence the resilience of a supply chain and concludes with discussions of seventeen supply chain resilience strategies which can be used by almost any company, in any industry, in any part of the world.This holistic approach on supply chain resilience makes this book unique. At the end of each chapter, professors will find a dedicated part which will assist them in managing their in-class interaction with students. This book can be used as an academic compendium or as a guide for supply chain professionals who want to cement the resilience of their supply chains and successfully navigate through crisis.
Accès libre

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